Email Domain Connection
Brandkandy Support
Last Update 8 måneder siden
Domain verification
To start sending emails on Brandkandy, you need to first connect your domain.
You can do that in the Emails & Automation section > Settings.
There you have the option to add your domain. All you need to do is add the CNAME and TXT records provided by you after adding the domain to the platform.
Simply go to the domain settings where you've purchased the domain and find the DNS Records area to add the CNAME and TXT records.
Note: It might take some time for the DNS records to update after adding them so don't worry, check again in 10-15 minutes, and it should be showing as 'Verified' in green.
If you already have the domain connected to another site and have the DNS records. Then it requires you to verify via email link for additional websites/funnels.
Once you have entered your domain URL, you will be asked to provide a valid email address. Once complete you will receive a confirmation link via email.
Once your domain has been verified it will turn green in color and you can start sending emails and automations on Brandkandy.
Before you get started with campaigns or automations. Be sure to complete the boxes below:
Default Sender Name > This will be the name that your subscribers will see, who the email is from.
Default System Email > Ensure the information is correct, as this will be your email address shown.
